If your business connects with customers by phone or text, these new TCPA updates should be on your radar.
These recent TCPA changes are reshaping how businesses communicate with customers. Courts are reinterpreting text messages under DNC rules, ATDS claims remain a risk even without strict definitions, and the FCC has tightened rules on consent while blocking over 1,200 non-compliant providers. These updates show that regulators are increasing scrutiny on businesses.
What does this mean for your business?
These changes raise the bar for compliance. Review your consent forms and disclosures, audit your dialing and texting practices, and ensure that your carriers meet FCC standards because even minor operational gaps, like a short delay in agent connection, can be risky. Taking a proactive approach today helps protect your business from costly lawsuits, call disruptions, and reputational damage in the future.
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