What are your support hours?

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• How can I contact Searchbug?

  Please note that our regular support hours are Monday - Friday from 6AM - 8PM Pacific Time. If you contact us outside of regular hours, one of our agents will get back to you the next business day. Call: 1-800-990-2939 or Chat with Us! or Email Us!

• How do I cancel/delete my account?

  Navigate to "Your Account" page and select "Close Searchbug Account" from the "Quick Links" section on the right side of the page: Please note that our regular support hours are Monday - Friday from 6AM - 8PM Pacific Time. If you contact us outside ...

• I didn't receive a test transaction, what should I do?

  If you would like to expedite the process, please feel free to send us a chat request, email us at support@searchbug.zohodesk.com or call us at 800-990-2939 Monday - Friday from 6AM - 8PM Pacific Time.

• How long does it take to get my account activated?

  In 2022, Searchbug introduced automatic account activation. When you sign up for your account, a randomized test transaction is sent through to the card on file. Searchbug then asks you to confirm the amount of that transaction. Once confirmed, your ...

• Which tools are best for HR Professionals?

  HR professionals and recruitment agencies play a vital role in the hiring process. They help businesses find the right candidates, streamline hiring procedures, and reduce turnover rates. To do this effectively, recruitment agencies need reliable ...