Vlog: 10 Common TCPA Violations and Actionable Tips to Avoid Falling Into a Trap
The Telephone Consumer Protection Act (TCPA), passed in 1991, was meant to stop unwanted robocalls, texts, and faxes from overwhelming consumers. Over 30 years later, many businesses still run into TCPA compliance issues. Most of these violations are caused by:
Calling or texting people without prior consent
Failing to honor Do Not Call requests
Using auto-dialers or prerecorded messages without proper permission and
Contacting individuals outside of allowed calling hours.
To stay compliant, businesses should use TCPA compliance tools such as Phone Number Time Zone API to identify the local timezone of phone numbers, DNC Scrub API to flag TCPA litigators and DNC complainers, and Reassigned Numbers Database API to verify if the number has been reassigned.
By proactively implementing these tools and understanding the risks, businesses can avoid costly violations, protect their reputation, and build trust with their customers.
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