How to Collect Written TCPA Consent for Calls and Texts -

VFAQ: How to Collect Written Consent for TCPA

TCPA consent refers to permission required under the Telephone Consumer Protection Act (TCPA) for businesses to legally contact individuals via phone calls or text messages using auto-dialers or pre-recorded messages. A written consent must be: clear, signed (physically or electronically) by the consumer, state that they agree to receive marketing calls or texts from your business, and voluntary.

Consent can be gathered through: 
  1. Web Forms
  2. SMS Opt-Ins
  3. Telephone Keypresses
  4. Voice Recordings
  5. Electronic Signatures

Obtaining written consent isn’t just about following the rules — it’s about protecting your business, building trust, and commitment to respecting consumer privacy.

Watch the video below to learn more. 
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