The Telephone Consumer Protection Act (TCPA) was designed to protect consumers from unwanted calls, texts, and faxes. Over the years, numerous companies have faced lawsuits for violating these regulations, resulting in multimillion-dollar settlements.
These historic settlements serve as a warning to businesses and a reminder to consumers about their rights. Companies can protect themselves and their customers from costly legal fallout by understanding the risks and regulations, implementing strong operational processes, and using compliance tools.
Lead generation companies are essential for helping businesses grow by finding and attracting potential customers. However, while collecting valuable contact information for leads, these companies must adhere to TCPA regulations. Failure to comply ...
TCPA Regulation Updates: What’s Changing? Effective April 11, 2025, businesses must comply with new Telephone Consumer Protection Act (TCPA) regulations regarding opt-out requests. Specifically: Businesses must honor all opt-out requests, not just ...
TCPA consent refers to permission required under the Telephone Consumer Protection Act (TCPA) for businesses to legally contact individuals via phone calls or text messages using auto-dialers or pre-recorded messages. A written consent must be: ...
On February 8, 2024, the FCC issued a Declaratory Ruling that changed how AI is treated in outbound calling. The Commission unanimously confirmed that calls using AI-generated voices qualify as “artificial”. The TCPA already requires express written ...
Lead generation is critical for business growth, but failing to comply with regulations can lead to costly legal problems. The Telephone Consumer Protection Act (TCPA) enforces strict rules, and violations can result in fines, lawsuits, and lasting ...