The Telephone Consumer Protection Act (TCPA) was designed to protect consumers from unwanted calls, texts, and faxes. Over the years, numerous companies have faced lawsuits for violating these regulations, resulting in multimillion-dollar settlements.
These historic settlements serve as a warning to businesses and a reminder to consumers about their rights. Companies can protect themselves and their customers from costly legal fallout by understanding the risks and regulations, implementing strong operational processes, and using compliance tools.
Lead generation companies are essential for helping businesses grow by identifying and attracting potential customers. However, while collecting valuable contact information for leads, these companies must adhere to TCPA regulations. Failure to ...
The TCPA regulates how businesses can contact consumers via phone, text, and fax. In real estate, where cold calling, SMS campaigns, and voicemail drops are common, non-compliance can result in costly lawsuits and fines. To ensure compliance, real ...
TCPA Regulation Updates: What’s Changing? Effective April 11, 2025, businesses must comply with new Telephone Consumer Protection Act (TCPA) regulations regarding opt-out requests. Specifically: Businesses must honor all opt-out requests, not just ...
Phone validation plays a critical role in helping businesses stay compliant with the TCPA, as skipping this step can expose businesses to serious legal and financial risks. Without validating numbers, you could accidentally contact reassigned lines, ...
If your business connects with customers by phone or text, these new TCPA updates should be on your radar. These recent TCPA changes are reshaping how businesses communicate with customers. Courts are reinterpreting text messages under DNC rules, ...