My Batch / Bulk Upload has failed. What should I do?
If you experience a failed batch, no need to worry, our system automatically sweeps every 30 minutes and restarts any failed batches. Additionally, our customer service team also monitors the batch dashboard to ensure that any failed batches get restarted promptly. There is no need to upload the batch again. The reason for a batch failure is typically related to connection loss -- if one of our data feeds encounters data packet loss or connection issues, a batch will stall and wait for reconnection. This is only temporary until communication is restored and our system automatically restarts the batch. If the system fails to restart the batch, one of our agents monitoring batches will restart them manually.
Related Articles
How do I pay for Bulk/Batch Append services?
You can pay for Batch Contact Info Append and Bulk Phone Verification utilizing the credit card on your account. After you upload your file, the system will give you a cost estimate. Once the file has completed running and the amount of hits has been ...
What is Batch/Bulk Contact Info Append?
Our Bulk Append service is a quick and easy way to update your list of database records. Find names, addresses, phone numbers, and email addresses. Upload your .txt, .csv or Excel file, label your header rows, tell the system what data you're looking ...
How much does Bulk Append and Bulk Phone Verification cost?
Bulk Contact Info Append and Bulk Phone Verification service pricing is initially based upon the total amount of records in your file. Quite simply, the more records that are in your file, the lower the cost. You can utilize our online pricing ...
What is Bulk Phone Validation?
Our Bulk Phone Validation service is a quick and easy way to obtain information on a list of phone numbers. Determine line type (landline/celluar), DNC information, SMS email information, CNAM (called ID), location/time zone, and whether or not a ...
How can I verify email addresses in Bulk?
Verifying email addresses is a must as it helps companies increase engagements and conversions. It also ensures maximum inbox delivery so you can keep bounce rates to a minimum and maintain a good email domain reputation. You can upload your list of ...