How long does it take to get my account activated?
In 2022, Searchbug introduced automatic account activation. When you sign up for your account, a randomized test transaction is sent through to the card on file. Searchbug then asks you to confirm the amount of that transaction. Once confirmed, your account will be automatically activated.
Need help? Please feel free to give us a call 800-990-2939, email or chat request Monday - Friday between the hours of 6AM - 8PM Pacific Time. If you contact us outside of regular hours, one of our agents will get back to you the next business day.
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How do I cancel/delete my account?
Navigate to "Your Account" page and select "Close Searchbug Account" from the "Quick Links" section on the right side of the page: Please note that our regular support hours are Monday - Friday from 6AM - 8PM Pacific Time. If you contact us outside ...
Can I add multiple users to my account?
Yes! All accounts have the ability to add multiple unique users. All usage and purchase history is then tracked under each individual user. After you log into your account, click your name at the top and select "Your Account" from the dropdown menu. ...
How much does it cost to open an account?
Searchbug is one of the few data providers that does not charge subscription fees, monthly fees, sign-up fees, membership fees, or any other recurring fees for that matter! You control all of the spending on your account. You only pay for the ...
Where does Searchbug get the data?
What sets Searchbug apart from other people search sites is its focus on data quality. Other people search sites own their data and store it on one large database. Stored data erodes and becomes stale. Searchbug utilizes a unique algorithm to search ...
What forms of payment are accepted?
PayPal, Venmo, Google Pay, ACH, Apple Pay, and all major credit cards are now accepted. NOTE: If you register your account using a credit card, a small test transaction between $0.01 and $0.99 will be sent to the card. You will then be asked to ...