How long does it take to get my account activated?
In 2022, Searchbug introduced automatic account activation. When you sign up for your account, a randomized test transaction is sent through to the card on file. Searchbug then asks you to confirm the amount of that transaction. Once confirmed, your account will be automatically activated.
Need help? Please feel free to give us a call 800-990-2939, email or chat request Monday - Friday between the hours of 6AM - 10PM Pacific Time and Saturday and Sunday between 9AM - 5PM Pacific Time via Live Chat.
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How do I cancel/delete my account?
Please feel free to send us a chat request, email, or phone call 800-990-2939 and we'd be happy to assist with closing out your account. Please note that our regular support hours are Monday - Friday from 6AM - 10PM Pacific Time and Saturday and ...
How much does it cost to open an account?
Searchbug is one of the few data providers that does not charge subscription fees, monthly fees, sign-up fees, membership fees, or any other recurring fees for that matter! You control all of the spending on your account. You only pay for the ...
Can I add multiple users to my account?
Yes! All accounts have the ability to add multiple unique users. All usage and purchase history is then tracked under each individual user. After you log into your account, click your name at the top and select "Your Account" from the dropdown menu. ...
Where does Searchbug get the data?
What sets Searchbug apart from other people search sites is its focus on data quality. Other people search sites own their data and store it on one large database. Stored data erodes and becomes stale. Searchbug utilizes a unique algorithm to search ...
If my first search is free, why are there charges on my credit card between $0.01 and $0.99?
Searchbug utilizes the credit card as a form of identity verification. A randomized test transaction will be sent to your credit card between $0.01 - $0.99 cents during account registration. Next, you will be asked to check your online banking ...