How do I cancel/delete my account?
Navigate to "Your Account" page and select "Close Searchbug Account" from the "Quick Links" section on the right side of the page:
Please note that our regular support hours are Monday - Friday from 6AM - 8PM Pacific Time. If you contact us outside of regular hours, one of our agents will get back to you the next business day. If you need assistance, feel free to send us a chat request, email, or phone call at 800-990-2939 and we'd be happy to assist with closing out your account.
***Note: One of the things that sets Searchbug apart from our competitors is there are no sign up fees, no membership fees, no monthly minimums, no contracts and no recurring charges of any kind. Our system is completely pay-as-you-go.
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How much does it cost to open an account?
Searchbug is one of the few data providers that does not charge subscription fees, monthly fees, sign-up fees, membership fees, or any other recurring fees for that matter! You control all of the spending on your account. You only pay for the ...Can I add multiple users to my account?
Yes! All accounts have the ability to add multiple unique users. All usage and purchase history is then tracked under each individual user. After you log into your account, click your name at the top and select "Your Account" from the dropdown menu. ...How long does it take to get my account activated?
In 2022, Searchbug introduced automatic account activation. When you sign up for your account, a randomized test transaction is sent through to the card on file. Searchbug then asks you to confirm the amount of that transaction. Once confirmed, your ...Is my first search free?
Yes! After you sign up for an account, and the account verification process is complete, your first search is on the house!How do I update my email address?
After you sign in to your account, click your username at the top and select 'Your Account' from the dropdown menu. Next, click 'User Info' to update your email address: