Knowledge Base
Frequently Asked Questions (FAQs)
Frequently Asked QuestionsAccount Types / Add-Ons
Standard Account | SSN Verification Add-On | Restricted Access Add-OnSearchbug Services
API | Bulk Upload | Instant Online Searches | Investigator Assisted Orders
Recent Articles
What is State "Do Not Call" (DNC) List Check?
There are a total of (13) states that maintain their own "Do Not Call" list. When placing non-exempt calls, telemarketers are required to suppress against the applicable state lists in addition to the national (Federal) DNC list. The costs, update ...What is DNC Complainers?
DNC Complainers is a YES/NO flag for individuals that have complained, but have not yet sent demand letters or sued. The phone numbers have been compiled from our network of clients over the past several years. Using the TCPA and the DNC complainers’ ...What is TCPA Litigator?
TCPA Litigator is a designation or flag that indicates whether a specific phone number has been involved in litigation related to the Telephone Consumer Protection Act (TCPA). The TCPA is a federal law in the United States that restricts ...How current is your Property Data?
Our Property parcel data is continuously maintained. Over 90% of our property records are updated every 12 months or less with 70% of those updated every 6 months or less so you can be sure the data is not stale. What is your property parcel coverage ...Does Searchbug have online reviews?
Yes! Our online reviews are conveniently located in one place. We pride ourselves on our outstanding reputation in the data industry. Discover what customers are saying about Searchbug's services. Read feedback, ratings, and testimonials from ...
Popular Articles
How much does it cost to open an account?
Searchbug is one of the few data providers that does not charge subscription fees, monthly fees, sign-up fees, membership fees, or any other recurring fees for that matter! You control all of the spending on your account. You only pay for the ...What additional features are available with the SSN Add-On?
The following additional searches are available to accounts with the SSN Add-On: SSN Verification SSN and Last Name MatchWhat are Search Tokens ($T)?
Searchbug introduced Search Tokens ($T) in 2019 in order to simplify the process of purchasing information online. As one of the few data providers that does not charge subscription fees, monthly fees, sign-up fees, membership fees, or any other ...How do I reset my password?
Click on the 'Login' link at the top of the page. Next, in the box that pops up, click Forgot Password? to reset the password on your account.Can I verify SSN information with a Standard Account?
This feature is not available to Standard accounts. Only accounts with the SSN Add-On and Restricted Access (Professional) Add-On have access to these types of searches. However, standard accounts can utilize our Investigator-Assisted searches in ...