Searchbug.com - Help Center

Knowledge Base
Frequently Asked Questions (FAQs)
Frequently Asked Questions
Account Types / Add-Ons
Standard Account | SSN Verification Add-On | Restricted Access Add-On
Searchbug Services
API | Bulk Upload | Instant Online Searches | Investigator Assisted Orders

Recent Articles
How do I update my email address?
After you sign in to your account, click your username at the top and select 'Your Account' from the dropdown menu. Next, click 'User Info' to update your email address:
What is a Reverse PO Box search?
When a person registers a PO box, they must provide a forwarding address. A Reverse PO Box search is an Investigator-Assisted search that reveals the forwarding address.
How can a cell phone carrier lookup save my business money?
Please watch the tutorial below for a demonstration:
What is a Background Check and Criminal Records Check?
A full Background Check includes criminal records, bankruptcies, liens, judgements, marriage & divorce records, neighbors and associates, etc. Whereas a Criminal Records Check only includes criminal records data.
How can I tell if a phone number is fake?
Please watch the video below for more information about Phone Validation:

Popular Articles
How much does it cost to open an account?
Searchbug is one of the few data providers that does not charge subscription fees, monthly fees, sign-up fees, membership fees, or any other recurring fees for that matter! You control all of the spending on your account. You only pay for the ...
What additional features are available with the SSN Add-On?
The following additional searches are available to accounts with the SSN Add-On: - https://www.searchbug.com/peoplefinder/ssn-validator.aspx#showMessage - https://www.searchbug.com/peoplefinder/match-name-ssn.aspx#showMessage
How do I reset my password?
Click on the 'Login' link at the top of the page. Next, in the box that pops up, click 'Forgot Password?' to reset the password on your account.
Can I verify SSN information with a Standard Account?
This feature is not available to Standard accounts. Only accounts with the SSN Add-On and Restricted Access (Professional) Add-On have access to these types of searches. However, standard accounts can utilize our Investigator-Assisted searches in ...
What features are available to a Standard account?
Almost all features are available to Standard accounts, except for the following: Skip Tracing SSN Searches Place of Employment Searches DMV Searches Eviction Searches Visit this link to learn ...

Knowledge Base