Searchbug.com - Help and Support Center


    • Recent Articles

    • VQuiz: State TCPA Compliance

      This quiz will challenge you on the trickiest state-level TCPA rules and learn how they impact everyday business calling practices. We’ll cover which states have their own DNC registries, which ones are considered high-risk for TCPA lawsuits, and how ...
    • Does Searchbug Have an App for Zoho CRM?

      Yes! Searchbug Phone Validator App is now available in Zoho Marketplace. It works inside Zoho CRM, so you can clean and check phone numbers without leaving the platform you already use. It automatically validates numbers in real time and flags issues ...
    • Vlog: Enhancing Patient Matching for Better Identity Verification

      Accurate patient matching is critical for safety and compliance in healthcare. When records are duplicated, mismatched, or incomplete, the risks go beyond administrative delays. They can lead to medical errors, privacy breaches, and costly claims ...
    • Vlog: How Insurance Fraud Hurts Families and How Insurance Agents Can Prevent It

      Insurance fraud doesn’t just affect insurance companies; it impacts families, too. Fraudulent claims can drive up premiums, reduce coverage options, and delay legitimate claims, putting financial strain on honest policyholders. Insurance agents play ...
    • VQuiz: Data Enrichment Edition

      In this quiz, you’ll learn what data enrichment really means, why it’s important for businesses, and how it can turn raw information into powerful insights. We’ll cover the role of first-party data, when to use batch vs. real-time enrichment, and how ...
    • Popular Articles

    • What forms of payment are accepted?

      PayPal, Venmo, Google Pay, ACH, Apple Pay, and all major credit cards are now accepted. NOTE: If you register your account using a credit card, a small test transaction between $0.01 and $0.99 will be sent to the card. You will then be asked to ...
    • If my first search is free, why are there charges on my credit card between $0.01 and $0.99?

      Searchbug utilizes the credit card as a form of identity verification. A randomized test transaction will be sent to your credit card between $0.01 - $0.99 cents during account registration. Next, you will be asked to check your online banking ...
    • What is the difference between Pay As You Go and Prepaid plans?

      Pay As You Go plan is recommended for Search Token, Bulk Upload and Investigator Order customers. Prepaid plan is required for API customers. To switch plans, log into your account and click your name at the top > select 'Your Account' from the ...
    • How and where is my credit card information stored?

      None of Searchbug employees, including system engineers, have access to full credit card details. After you enter your credit card information, it is passed directly to our credit card processor over an encrypted secure connection and is permanently ...
    • How much does it cost to open an account?

      Searchbug is one of the few data providers that does not charge subscription fees, monthly fees, sign-up fees, membership fees, or any other recurring fees for that matter! You control all of the spending on your account. You only pay for the ...