Searchbug.com - Help and Support Center


    • Recent Articles

    • Vlog: How to Successfully Find a Phone Number by Address

      There are many reasons why someone might want to find a phone number using just an address. Individuals might want to reconnect with a long-lost friend, reach a relative, or deliver a gift. Whatever the reason, a Reverse Address Lookup can help. This ...
    • VFAQ: Background Check Now Has New Data Feed and One-Click Access to Relative Data

      What’s New? Our Instant Background Check is now faster and more streamlined than ever. With just one click, you can go from a name to a full background report—no need to start a new search for each person. And the best part? The data feed has been ...
    • VFAQ: What Are the TCPA Rules for AI-Generated Voices?

      On February 8, 2024, the FCC issued a Declaratory Ruling that changed how AI is treated in outbound calling. The Commission unanimously confirmed that calls using AI-generated voices qualify as “artificial”. The TCPA already requires express written ...
    • Tutorial: SSN Validator (SSN Verification Add-on)

      Searchbug's SSN Validator is a powerful tool designed to verify the validity and format of a U.S. Social Security Number (SSN). It confirms whether an SSN is properly formatted, identifies where and when it was issued, and determines if it is ...
    • Vlog: How Consistent Direct Mail Campaigns Boost Real Estate Listings

      In the real estate business, standing out from the crowd is important. One effective way to do this is through consistent direct mail campaigns. While digital marketing often takes center stage, traditional methods like direct mail continue to drive ...
    • Popular Articles

    • What forms of payment are accepted?

      PayPal, Venmo, Google Pay, ACH, and all major credit cards are now accepted. NOTE: If you register your account using a credit card, a small test transaction between $0.01 and $0.99 will be sent to the card. You will then be asked to confirm the ...
    • If my first search is free, why are there charges on my credit card between $0.01 and $0.99?

      Searchbug utilizes the credit card as a form of identity verification. A randomized test transaction will be sent to your credit card between $0.01 - $0.99 cents during account registration. Next, you will be asked to check your online banking ...
    • What is the difference between Pay As You Go and Prepaid plans?

      Pay As You Go plan is recommended for Search Token, Bulk Upload and Investigator Order customers. Prepaid plan is required for API customers. To switch plans, log into your account and click your name at the top > select 'Your Account' from the ...
    • How and where is my credit card information stored?

      None of Searchbug employees, including system engineers, have access to full credit card details. After you enter your credit card information, it is passed directly to our credit card processor over an encrypted secure connection and is permanently ...
    • How much does it cost to open an account?

      Searchbug is one of the few data providers that does not charge subscription fees, monthly fees, sign-up fees, membership fees, or any other recurring fees for that matter! You control all of the spending on your account. You only pay for the ...