Searchbug.com - Help and Support Center


    • Recent Articles

    • Vlog: How Insurance Fraud Hurts Families and How Insurance Agents Can Prevent It

      Insurance fraud doesn’t just affect insurance companies; it impacts families, too. Fraudulent claims can drive up premiums, reduce coverage options, and delay legitimate claims, putting financial strain on honest policyholders. Insurance agents play ...
    • VQuiz: Data Enrichment Edition

      In this quiz, you’ll learn what data enrichment really means, why it’s important for businesses, and how it can turn raw information into powerful insights. We’ll cover the role of first-party data, when to use batch vs. real-time enrichment, and how ...
    • Tutorial: Verified Current Address and Phone Search

      Searchbug's Verified Current Address and Phone Search is a premium service used to locate someone’s most up-to-date contact information. Each request is handled by a licensed 3rd party private investigator, ensuring the results are accurate and ...
    • VQuiz: AML Compliance - Advanced

      Welcome to the advanced stage of our AML Compliance quiz series! This round goes beyond the basics and challenges you with scenarios that mirror real-world risks. You’ll need to spot the subtle red flags in trade-based money laundering, know the ...
    • Vlog: Tracking Missing Persons: Techniques Used by Investigators

      Technology has become a vital tool in the search for missing persons. Today, nearly everyone leaves a digital trail through social media, email, mobile phones, or other electronic devices. Investigators can use this information to help locate ...
    • Popular Articles

    • What forms of payment are accepted?

      PayPal, Venmo, Google Pay, ACH, Apple Pay, and all major credit cards are now accepted. NOTE: If you register your account using a credit card, a small test transaction between $0.01 and $0.99 will be sent to the card. You will then be asked to ...
    • If my first search is free, why are there charges on my credit card between $0.01 and $0.99?

      Searchbug utilizes the credit card as a form of identity verification. A randomized test transaction will be sent to your credit card between $0.01 - $0.99 cents during account registration. Next, you will be asked to check your online banking ...
    • What is the difference between Pay As You Go and Prepaid plans?

      Pay As You Go plan is recommended for Search Token, Bulk Upload and Investigator Order customers. Prepaid plan is required for API customers. To switch plans, log into your account and click your name at the top > select 'Your Account' from the ...
    • How and where is my credit card information stored?

      None of Searchbug employees, including system engineers, have access to full credit card details. After you enter your credit card information, it is passed directly to our credit card processor over an encrypted secure connection and is permanently ...
    • How much does it cost to open an account?

      Searchbug is one of the few data providers that does not charge subscription fees, monthly fees, sign-up fees, membership fees, or any other recurring fees for that matter! You control all of the spending on your account. You only pay for the ...